How it works
PupPass is a new platform designed to help Florida renters who benefit from the companionship and support of their pets connect with licensed mental health professionals for Emotional Support Animal (ESA) evaluations. Our role is to make the process clear and trustworthy — your provider handles the clinical review. Available to Florida residents only.
The real cost of renting with a pet
Pet-related rental charges add up fast. Here's how typical housing pet charges compare to a one-time PupPass evaluation.
Typical pet-related rental charges
Based on national averages for one pet: fee + deposit + 12 months of pet rent.
The PupPass evaluation
Qualifying assistance animals are generally not treated as pets for applicable housing accommodation purposes. Renters who qualify may request an exemption from applicable pet rent, pet fees, and pet deposits.
- Evaluation by an independently licensed Florida professional
- Emotional Support Animal (ESA) documentation if your provider independently determines it's appropriate
- 100% money-back guarantee if you're not approved
Potential savings will depend on your housing provider, existing pet charges, eligibility, and approved accommodation. Actual costs and savings vary by property, housing provider, and individual circumstances. An Emotional Support Animal (ESA) evaluation does not guarantee approval — eligibility is determined independently by the evaluating licensed professional.
- Step 01
Tell us about yourself
Fill out a short questionnaire. We match you with a licensed therapist based on your answers.
- Step 02
Get matched with a therapist
We assign the right Florida-licensed provider based on your responses.
- Step 03
Schedule your evaluation
Book a time directly on your matched therapist's calendar.
- Step 04
Complete your clinical review
Meet with your provider. If you're approved, your payment covers the evaluation. If not, you get a full refund.
Emotional Support Animal (ESA) evaluations are completed by licensed professionals. Approval is based on clinical review and individual eligibility. We do not guarantee approval — we guarantee your money back if you're not approved.
